Contact Us
We'd love to hear from you
Location
Visit our store
Suzuki 5-9-3, Kano-cho, Higashi-kuYamada City, Gifu Prefecture 3745113
Hours
When you can reach us
Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
Send Us a Message
We'd be delighted to hear from you. Whether you have questions about our products, need help with an order, or want to discuss custom arrangements, please fill out the form below and we'll get back to you promptly.
Visit Our Store
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Bloom & Petal
Suzuki 5-9-3, Kano-cho, Higashi-ku
Yamada City, Gifu Prefecture 3745113
Nearest transit: Yamada Station (5 min walk)
Get DirectionsFrequently Asked Questions
Do you offer same-day delivery?
Yes, we offer same-day delivery for orders placed before 1pm, Monday through Saturday. Please note that same-day delivery availability may vary during peak seasons or holidays.
Can I request a custom arrangement?
Absolutely! We love creating custom arrangements to match your specific needs. Please contact us directly or fill out our contact form with your requirements, and our designers will work with you to create something special.
How long will my flowers stay fresh?
With proper care, our arrangements typically stay fresh for 5-7 days, and some varieties may last even longer. We include care instructions with every delivery to help you maximize the lifespan of your flowers.
What is your refund policy?
We stand behind the quality of our flowers. If you're not completely satisfied with your order, please contact us within 24 hours of delivery, and we'll work to make it right. You can read our detailed refund policy here.